Here at Maine Technology Group, we understand businesses in Maine have several options to choose from when considering an IT service provider. There are one-man shops local to the Waterville and Winslow areas, as well as larger corporations based in Portland and Bangor. So, what makes us so different? We’ve narrowed down a list of 5 essential factors that set us apart from our competitors and make us the best choice for your technological needs in 2017.
1. We’re Always Monitoring Your Account.
With Maine Technology Group as your businesses Managed Services Provider, you can rest assured that your account is being fully monitored, 24 hours a day. Better yet? We can give you the vital information you need about what activity is taking place and where potential vulnerabilities come into play, when it comes to your account. Our team allows you to be as involved (or uninvolved) as you want to be, but we guarantee we’ll take care of your IT systems as if they were our own.
"The biggest benefit is not having to worry about it! I have peace of mind that I never have to worry if something goes wrong."
– Dawson Davis, Director of IT for Hammond Lumber Company
2. We Value Our Customers, and We Make Sure They Know It.
Hear what just a few of our amazing partners have to say about the level of service MTG provides their businesses:
"Maine technology group has been an outstanding part of our team. Their response time and support is the best I've ever experienced - a truly talented and dedicated group."
– Tom Sturtevant, President of F3 MFG, Inc.
"The biggest thing that set MTG apart from our previous vendor is their reaction to our issues whenever we call. They make our emergency their emergency!"
– Ross Cunningham, CEO of the Kennebec Valley Chamber of Commerce
"Maine Technology Group is a trusted resource in the manufacturing industry in Maine. Their ability to customize solutions and cut costs for our manufacturing community just amazes me. I highly recommend them!"
– Lisa Martin, Executive Director at the Manufacturers Association of Maine
3. You Can Trust Our Systems
We pride ourselves on staying up-to-date on the latest, most effective trends in the IT industry. Our system has an easy-to-use dashboard that allows for instant access to the health of your company’s servers. This means we’re able to see what is happening, before a problem occurs. Furthermore, with our 24/7 monitoring, as well as patch management and monitoring, we’ll keep your business’s systems running at top performance.
4. Maine Technology Group Offers a Full Roster of Business and Technology Solutions.
Aside from specific services, such as Workspace As A Service (WaaS), Managed Help Desk, and Web Form Solutions, MTG also now offers Internet services, as well as Multiprotocol Label Switching (MPLS), Business Continuity Failover, Wide-Area-Network (WAN), and SIP Trunking. The benefits of these new services range from peace-of-mind to cost-savings. The addition of these services also means Maine Technology Group can handle just about every IT related system, process or amenity that your central Maine business may need.
Talk to us today about how we can update your current IT processes while potentially cutting your current costs »
5. We’re Based Right Here in Maine, All the Time.
We understand that IT issues and even general technology related processes can be confusing (even overwhelming occasionally). Our goal is to allow our clients the peace of mind to focus solely on their business, and not on their IT systems. When you contact us at MTG, you will be interacting with someone based right here in central Maine; not someone out of state, or even out of the country. We’re proud to be Mainers, serving other Mainers. The biggest area we focus on is our customer service and satisfaction, in fact, our goal as a company is to continue to provide legendary customer service, all the time. We continue to invest money and resources to give our clients the best possible experience and peace of mind.
From our first day in business until today, MTG has excelled in bringing best-in-class technology solutions that optimize productivity, enhance security and surpass expectations for our clients.